Admit it, “If you are a regular Chrome user, you might have come across ‘this site can’t be reached’ error multiple times.”
Plus, I know how much panic this error could create, especially when your internet connection is working perfectly.
So, is there any solution to this error?
Fortunately, there are several fixes to try out to solve this site can’t be reached error on Chrome browser.
Before we move forward with the fixes, I want you to know about one of the most basic solutions to resolve this error as follows:
- Most Basic Fix:
- 12 Fixes to Try for “This Site Can’t be Reached” Error:
- Fix 1: Clear Browser History, Cookies, and Cache
- Fix 2: Reset Chrome Settings:
- Fix 3: Resetting Wi-Fi Modem:
- Fix 4: Restarting DNS Client on Windows Operating System
- Fix 5: Changing IPv4 DNS Address for Windows:
- Fix 6: Disabling “Experimental QUIC Protocol” on Google Chrome
- Fix 7: Change Maximum Allowed TLS Version from 1.2 to 1.3
- Fix 8: Resetting Google Profile Sync on Google Chrome
- Fix 9: Removing Extensions One by One from Chrome:
- Fix 10: Resetting TCP/IP from Command Prompt:
- Fix 11: Reinstalling Network Adapter Drivers for Windows:
- Fix 12: Scan Your PC for any Malware:
- Fix 13: Reinstall Google Chrome:
- Frequently Asked Questions:
- Final Takeaways:
Most Basic Fix:
Whenever you open a page showing the error we discussed above, close the browser and check your internet connection.
Restart your Internet router and see if it’s working fine or not.
Secondly, restart your PC’s Wi-Fi and then open the browser again. It will surely resolve this problem.
However, if it persists, then have a look at some of the easiest fixes you can try to handle this issue:
12 Fixes to Try for “This Site Can’t be Reached” Error:
Fix 1: Clear Browser History, Cookies, and Cache
Whenever I face this issue, the first solution I go for is to clear my browser history, cookies, and cache on the Chrome browser.
Cleaning cache, cookies, and history, not only removes junk from the browser but also helps Chrome to run faster.
Here are the steps to follow in this aspect:
Open Your Chrome Brower and click on “Three Dots” present on the top right corner.
Here, find the “More Tools” option and click on it.
Click on “Clear Browsing Data,” and a new window will pop up.
Set the time and date of the history you want to clear. I’ll suggest that you remove all of it, including cookies and cache.
It’s better to leave out the save passwords option as it will cause trouble for you, especially if you possess a memory like me. (Pun Intended)
Please wait for the browser to clear all these things and restart it.
See if the problem has been solved or not.
Fix 2: Reset Chrome Settings:
Resetting your browser could also help to remove the DNS_PROBE_FINISHED_NXDOMAIN or ERR_CONNECTION_TIMED_OUT problem.
Not only that, but it will also ensure fast speed as the browser will become clear of any extra junk or cache.
For resetting Chrome, click on the “Three Dots” on the top right corner of your screen.
Select “Settings” from the menu, and at the bottom of settings, you will find the “Advanced” option.
Choose it and go to the “Reset and Cleanup” option. In here, click on Reset Settings accordingly.
Fix 3: Resetting Wi-Fi Modem:
Most of the time, the “this site can’t be reached Windows 10” problem could be solved by resetting your internet router manually.
If you own a separate Wi-Fi modem, then follow these steps to reset it:
Unplug the modem and find the “reset button” on it.
Press it for 10 to 15 seconds until the lights start flickering.
Wait for at least 3 to 5 minutes to let the modem get operational properly. In other words, wait for all the lights to turn green and start blinking.
Turn on your PC and open Google Chrome. See if it’s working flawlessly or not.
Hover on to the next solution if you’ve tried resetting the Wi-Fi modem and it didn’t work out.
Fix 4: Restarting DNS Client on Windows Operating System
Accordingly, restoring the DNS client could also resolve the site not reaching error on Windows 10, 8.1, 8, and 7.
For that to happen, you should try the following steps:
Open “Start Menu” on Windows and type ‘cmd’ to open Command Prompt.
In Command Prompt section, you have to type ‘net stop dnscache.’
After it stops, wait for a few minutes.
Then again, put the ‘net start dnscache’ prompt to restart your DNS client.
Resetting the DNS client would be the next step. For that, you have to run the ‘ipconfig /flushdns’ command into the Command Prompt.
If everything goes as I’ve described here, you will receive a message of “Successfully flushed DNS Resolver Cache” on Command Prompt.
Close it and refresh your operating system for a few seconds.
Restart Chrome on your PC and surf the internet to see if the problem has gone away or not.
Fix 5: Changing IPv4 DNS Address for Windows:
If the problem still exists, you have to change the IPv4 DNS address on your operating system.
Don’t worry! I’ll guide you on how to change it properly.
Follow these steps:
Open Your Control Panel and click on the “View Network Status and Tasks” option.
Click “Change Adapter Settings” from the menu and double-click on the Internet Connection you are using right now.
Click on Internet Protocol Version 4 and then go to its Properties.
Here, you have to enter the new DNS address as follows:
Preferred DNS Server: 8. 8. 8. 8
Alternate DNS Server: 8. 8. 4. 4
Click on “OK” and wait for settings to get applied properly.
Rerun Google Chrome and enjoy surfing the internet without any problems.
Fix 6: Disabling “Experimental QUIC Protocol” on Google Chrome
Experimental QUIC could directly interfere with filtering the websites while the user is trying to open them via Google Chrome.
Sometimes, QUIC won’t work ideally, which would create a problem for the user and restrict them from accessing the website.
If you face such an issue, then follow the given steps:
Type “chrome://flags/” in the search box of the browser.
In the flags window, press Control+F and type Experimental QUIC Protocol accordingly.
Click and disable it if it’s already enabled.
Restart your browser for the changes to take place effectively.
See if the browser is opening websites smoothly or not.
Fix 7: Change Maximum Allowed TLS Version from 1.2 to 1.3
Another method to resolve this error is to change the maximum allowed Transport Layer Security protocol.
For that to happen, go to chrome://flags and search “Maximum TLS version enabled” after pressing Control+F.
After that, change “Default” to the “1.3” version and then restart the browser.
It will resolve the problem you are facing with accessing websites for sure.
Fix 8: Resetting Google Profile Sync on Google Chrome
Resetting Google Profile Sync on Chrome could also help bypass the problem once and for all.
To do this, follow these steps:
- Open your browser and go to Google Dashboard.
- In here, click on Reset Sync and save settings.
- Restart the browser and enable Syncing again.
- Check whether the problem has been solved or not.
Fix 9: Removing Extensions One by One from Chrome:
Sometimes the extensions you install on your browsers, such as Adblock and a free VPN, could also alter with the internet connection.
So, to check whether any extension is causing a problem or not, go to the Extension Menu.
In there, disable each extension one by one and keep checking the website you are trying to access.
Do this to all extensions so that you have peace of mind at the end.
Fix 10: Resetting TCP/IP from Command Prompt:
Type ‘cmd’ in the search box of Start Menu and right-click on Command Prompt.
Click on “Run as Administrator.” Based on your operating system’s security, it will ask for an admin’s password before you advance.
After opening Command Prompt in Administrator settings, run the following commands below and click on Enter.
Allow the program to run until the end.
Restart your browser for the changes to take place ideally.
Fix 11: Reinstalling Network Adapter Drivers for Windows:
Reinstalling the network adapter drivers could also help.
Simply right-click on the “This PC” icon on the main screen and go to its Properties.
In the Properties menu, click on Device Manager, and a new window will open.
Search for Network Adapters and right-click on each adapter.
Uninstall them one by one and then restart your PC.
Follow the same procedure to go to Device Manager and reinstall all necessary Network Adapter drivers for your Windows.
Refresh your PC and then check your browser to see if the issue persists or not.
Fix 12: Scan Your PC for any Malware:
You can also scan your PC thoroughly to see if any malware alters internet connectivity or not.
I prefer using Zemana Antimalware as this software has helped me remove many Trojans and other viruses like that from my PC.
You could also try McAfee Security or Avast Internet Security programs as per your preferences.
Remove any malware from your PC and reboot it to use Chrome without any issues.
Fix 13: Reinstall Google Chrome:
Last but not least, the only option left for you is to reinstall Google Chrome if no other fix mentioned above works.
First of all, uninstall Google Chrome from Control Panel.
Then go to C:\Users\%your_name%\AppData\Local\Google\ and delete all the data here.
Reinstall Google Chrome from its official website and then adjust all settings on it.
Utilizing fresh Google Chrome will enable you to access different sites.
Frequently Asked Questions:
1. How do I fix this site cannot be reached?
The site cannot be reached issue mainly occurs when the internet connection is not working smoothly. However, if it works smoothly, then clear history, cache, and cookies from your browser. You could also try resetting the DNS client or TCP/IP from Command Prompt option. If none of the solutions work out, reinstall the Chrome browser and check if you can access the sites or not.
2. Why do I keep getting this site can’t be reached?
It mostly happens when there is an interference with the internet connection, and your browser cannot work properly. Some extensions could also interfere with the internet connectivity along with the malware present in your PC. So, these are some reasons why the site you are trying to access is not reachable.
3. Why can’t I access a website on Chrome?
Some websites won’t work for specific countries, so you have to use a VPN or a Proxy server to access them. Other than that, No Internet Connectivity is one primary cause you are unable to access a specific site on Chrome.
The problem “this site can’t be reached” could easily be resolved if you know your way around using Google Chrome.
All the fixes I’ve given may or may not work depending upon the operating system and PC you use. However, they tend to solve the error as per my experience.
Try them out and check if you can access all the sites.
If nothing works out, call any local IT expert and ask him to resolve this issue for you.